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AfK-News
Four Months Qualification Course to Kick Off on January 31
Warm Welcome to All Participants
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International Conference “Civil Conflict Transformation – Ambitions and Reality”
Location: Haus der Evangelischen Kirche | Bonn
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"It's a lot I am taking back"
Interview with course participants from Afghanistan and Ghana
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Mediation - Leadership - Teamwork
Managing conflicts and shaping work processes: on-location and at a distance
Target Group
Specialist and management staff who lead teams or projects in non-profit organisations, the public sector and companies.
Training Goals
- You mediate skilfully.
- You can take steps to prevent team conflicts and solve them if they arise.
- You act in a confident way during your own conflicts.
- You facilitate decision-making processes efficiently.
- You develop your abilities of team-work and leadership in intercultural teams and teams operating over great distances.
- You use online tools for communication, collaboration and online mediation.
Contents (excerpt)
- Models of effective communication
- Theory of conflicts: analysis, perception, levels of escalation
- Principles and communications models used in mediation
- Role and duties of the mediator
- Intervention in escalated conflicts
- Personality and behaviour in conflicts
- Supervising and advising parties to mediation
Description
The 8-month part-time course in “Mediation, Leadership and Teamwork” is a course of further education for specialist and management staff who design, coordinate and lead work processes in teams operating over great distances and who want to be able to deal constructively with conflicts that arise. Participants gain a training in mediation and sound knowledge of methods for successful communication and conflict management.
- The blended learning format of this course combines e-learning, residential and self-study phases in a methodologically meaningful way
- The classroom sessions are grouped together into residential phases that take place in Bonn. The online phases can be completed wherever you are but our tutors still provide you with close support
- The weekly study time required during the online phases is about 7 hours. You are generally free to study when you want to
- All course activities, including the communication with participants and tutors, are organised and carried out in an easy-to-use way via our online learning platform